PRIVACY POLICY

RESPONSIBLE FOR THE TREATMENT

Identity: ZIP HOUSING (also the provider) Cif: ---------Postal address: Málaga 85, Las Condes - 7550144 Santiago, Chile. Email: reserva@ziphousing.comData Protection Officer: --- -DPD Contact: reserva@ziphousing.com

Your privacy is important to us, so through this document we explain what data we collect from users, how we use it and why, among other information. Those over 14 years of age may register as users without the prior consent of their parents, guardians or legal representatives. In the case of minors under 14 years of age or identified as "legally incapable", we will always need parental consent, or the guardian or legal representative.

For your information, we will never request more information than we will actually need for the required services; We will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any other purpose not previously indicated.

As a user, you must carefully read this privacy policy regularly, and whenever you enter your personal data, since this document may be modified as the provider may modify any type of information that may appear on the website to comply with the regulations or update the policy, and without there being an obligation to pre-notify or inform users of these obligations, publication on the provider's website being sufficient.

ZIP HOUSING, as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD), Organic Law 3/2018 of December 5 (LOPDGDD) and other current legal regulations regarding the protection of personal data, and by Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

PURPOSE OF TREATMENT

Your personal data will only be used for the following purposes:

- Carry out the necessary commercial and administrative procedures with the users of the website; - Send commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, in the event that the User has expressly consented to the sending commercial communications electronically by subscribing to the NEWSLETTER;- Respond to queries and/or provide information requested by the User. The means enabled by the company to communicate with clients and other affected parties are the corporate telephone, company mobile phones and corporate email. In addition to different communication channels such as Whatsapp, Line, Telegram, Viber, Messenger, Chat box, Google Mybussines, Instagram, SMS...;- Carry out the provision of services and/or products contracted or subscribed by the User;- Use your data to contact you, both electronically and non-electronically, to obtain your opinion on the service provided and, - Notify you of changes, important developments of the privacy policy, legal notice or cookie policy. - Profile and profile analysis will be carried out. usability.- The data of clients and/or suppliers will be processed, within the contractual relationship that links them with the person responsible, in compliance with the administrative, fiscal, accounting and labor obligations that are necessary under current legislation.

You can revoke your consent at any time by sending a letter with the subject “Unsubscribe” to reserva@ziphousing.com

In accordance with the LSSICE, ZIP HOUSING does not practice SPAM, therefore, it does not send commercial emails by email that have not been previously requested or authorized by the User. Consequently, in all communications that you will receive from the provider, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except for legal obligation or judicial requirement.

LEGITIMATION OF THE TREATMENT

The legal basis for the processing of data is your consent granted to carry out the purposes described above, which will be requested at the time of checking the corresponding box when collecting your data.

Failure to provide the requested personal data or failure to accept this data protection policy means the impossibility of subscribing, registering or receiving information about the Provider's products and services.

In cases where there is a prior contractual relationship between the parties, the legitimation for the development of the administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. .

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS

ZIP HOUSING does not carry out any transfer or communication of data unless there is a reasonable need to comply with a judicial procedure, legal obligation or after obtaining the user's consent.

Nor will international transfers of your personal data be made without your prior consent, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be what the provider has at this time.

ZIP HOUSING will not transfer the data collected to third parties unless there is a reasonable need to comply with a judicial procedure, legal obligation or after obtaining the user's consent.

The information that you provide us both through this website and through the application will be hosted on the servers of ZIP HOUSING, contracted to the company CLICKMENORCA SLNE (hereinafter, GuestPro) with CIF B65100299 and tax address located in Sant Nicolau. , 105, 1er, 1a, 07760 Ciutadella de Menorca, Balearic Islands, Spain. The processing of said entity's data is regulated by a data processor contract between the provider and said company. In no case will this data processor subcontract services that involve any data processing by third parties without our prior consent.

By contracting our services, you are accepting that we transfer your personal data to the entity FLEXMYROOM INSURETECH, SL, domiciled in Benidorm (03503 – Alicante), Calle Gerona, 13, Local CA 18, and with CIF number B42687616, with the sole purpose of can benefit from the cancellation insurance that this entity offers.

This entity will cancel your personal data when the service has ended and the legally established deadlines have been met.

You may exercise your rights of access to data, rectification or deletion of data, limitation of the use of data, opposition to the use of data and portability of data at the email address reserva@ziphousing.com

RIGHTS OF INTERESTED PERSONS

As an interested user, you can request the exercise of the following rights before ZIP HOUSING by submitting a letter to the postal address in the heading or by sending an email to reservas@ziphousing.com, indicating as Subject: “DATA PROTECTION, EXERCISE RIGHTS”, and attaching a photocopy of your ID or any legally analogous means, as indicated by law.

Rights:

• Right of access: allows the interested party to know and obtain information about their personal data undergoing processing. • Right of rectification or deletion: allows the correction of errors and modification of data that turns out to be inaccurate or incomplete. • Right of cancellation: allows the interested party to data that turns out to be inappropriate or excessive are deleted.• Right of opposition: right of the interested party to not have the processing of their personal data carried out or to cease it.• Limitation of processing: entails the marking of the personal data kept, with the aim of limiting their future processing.• Data portability: provision of the data subject to processing to the interested party, so that they can transmit them to another person responsible, without impediments.• Right not to be subject to of automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the legality of the processing carried out before the withdrawal of consent.

You also have the right to file a claim with the supervisory authority if you consider that your rights may have been violated in relation to the protection of your data (www.aepd.es).

CONSERVATION OF YOUR DATA

Your data will be kept for as long as the commercial relationship with us lasts or you exercise your right of cancellation or opposition, or limitation of processing. However, we will retain certain personal identification and traffic data for a maximum period of 2 years in the event that it is required by Judges and Courts or to initiate internal actions derived from improper use of the website.

You will not be subject to decisions based on automated treatments that produce effects on your data.

ADDITIONAL INFORMATION

INFORMATION WE COLLECT:

The data collected by the person responsible is the following:

- Those that users provide through the different services offered on the website - Those included in the different forms provided on the website - Data collected through “cookies” to improve the browsing experience as indicated informs in the cookies policy.

Refusal to provide the mandatory data will mean the impossibility of responding to the specific request in question. You declare that the information and data you provide us are accurate, current and truthful. We ask that in case of modification, you immediately communicate the same so that the information being processed is at all times updated and does not contain errors.

If you contract the service/purchase the product through our website https://ziphousing.com we will ask you to provide us with information about yourself, including your name, contact details and credit or debit card information.

Through this Privacy Policy we inform you that the photographs posted on the website are the property of ZIP HOUSING, including those of minors, in which, to obtain them, the prior consent of the parents has been obtained. guardians or legal representatives by signing the forms made for this purpose by the centers in which the minors are part. However, parents, guardians or representatives of minors, as holders of the exercise of their rights, and always upon formal written request, may indicate their refusal to use the minor's image; In this case, the image will appear pixelated.

SOCIAL NETWORKS:

We inform you that ZIP HOUSING may have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of ZIP HOUSING will be governed by this section, as well as those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

ZIP HOUSING will process your data for the purposes of correctly managing your presence on the social network, informing you of the provider's activities, products or services, as well as for any other purpose that the regulations of Social Networks allow.

The publication of content is prohibited:

- That are allegedly illicit by national, community or international regulations or that carry out activities that are allegedly illicit or contravene the principles of good faith. - That violate the fundamental rights of people, lack courtesy on the Internet, annoy or may generate negative opinions in our users or third parties and in general any content that ZIP HOUSING considers inappropriate.- And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order , the protection of private life, consumer protection and intellectual and industrial property rights.

Likewise, ZIP HOUSING reserves the right to remove, without prior notice from the website or the corporate social network, any content that is considered inappropriate.

Communications sent through social networks will be incorporated into a file owned by ZIP HOUSING, and may send you information of interest.

You can access more information, as well as consult the companies that are part of ZIP HOUSING, through the following link:

www.empresa.com/politicadeprivacidad.

In any case, if you send personal information through the social network, ZIP HOUSING will be exempt from liability in relation to the security measures applicable to this platform, and if the user wants to know them, the user must consult the corresponding particular conditions. of the network in question.

SECURITY MEASURES:

The data you provide us will be treated confidentially. The Provider has adopted all the technical and organizational measures and all levels of protection necessary to guarantee security in the processing of data and prevent its alteration, loss, theft, unauthorized treatment or access, in accordance with the state of technology and nature of the data stored. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.

LANGUAGE:

The language applicable to this Privacy Policy is Spanish. Therefore, in the event that there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

SEND CV:

In the event that the user sends their CV through our website, we inform them that the data provided will be processed to make them participate in the selection processes that may exist, carrying out an analysis of the applicant's profile with the aim of selecting the best candidate for the vacant place of the Manager. We inform you that this is the only official procedure to accept your resume, so resumes sent through a different procedure will not be accepted. If there is any change in the data, please notify us in writing as soon as possible, in order to keep your data duly updated.

The data will be kept for a maximum period of one year, after which the data will be deleted, guaranteeing complete confidentiality both in the processing and in its subsequent destruction. In this sense, after the aforementioned period has elapsed, and if you wish to continue participating in the selection processes of the Responsible, please send us your resume again.

The data may be processed and/or communicated to the companies that are members of our group during the time of conservation of your resume and for the same purposes previously reported.

BLOG SUBSCRIPTION:

In the event that the user subscribes to the blog, we inform you that the data provided will be processed to manage your subscription to the informative blog with update notice and that it will be kept as long as there is a mutual interest to maintain the purpose of the processing. When it is no longer necessary for this purpose, it will be deleted with appropriate security measures to guarantee the pseudonymization of the data or its total destruction. The data will not be communicated to third parties, except legal obligation.

PUBLICATION OF YOUR TESTIMONY:

In the event that the user wants to publish their opinion on the website, we inform them that the data provided will be processed to address the proposed suggestions, experiences or opinions regarding the products and/or services to be published on the website and thus be able to help other users. The data will be kept as long as there is a mutual interest to maintain the purpose of the processing and when it is no longer necessary for this purpose, it will be deleted with appropriate security measures to guarantee the pseudonymization of the data or its total destruction. The witnesses will be published on our website. The only personal information that will be published about the witness will be his or her name.

CHANGES TO THIS PRIVACY POLICY:

ZIP HOUSING reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.

LEGISLATION:

For all purposes, the relationships between ZIP HOUSING and the Users of its telematic services, present on this Website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all conflicts arising or related to its use by the Courts and Tribunals of the Balearic Islands.